your information and outlines the security measures we’ve put in place to protect the information that you store
using eMarketing Analyst's ("eMarketing Analyst") services, including the services made available through this web
site, and any other software or services offered by eMarketing Analyst in connection with such services (the
“Services”). By using these Services, you consent to the collection, transfer, processing, storage, disclosure and
What information does eMarketing Analyst collect and store?
When expressing an interest in obtaining additional information about the Services or registering to use the
Services, eMarketing Analyst requires you to provide your personal contact information, such as your name, company
name, address, phone number, and email address (these are referred to below as your “Personal Contact Information”).
When purchasing the Services, eMarketing Analyst also requires you to provide financial and billing information,
such as billing name and address, credit card number, and the number of employees within the organization that will
be using the Services (“Billing Information”).
Data, Diagnostic & Login Information
Using eMarketing Analyst’s Services, you will be able to create, upload, store and share information such as company
description, email ID, logo, photos, custom emails, user email IDs, etc. (this is collectively referred to below as
“Data”). This information will be stored and maintained on eMarketing Analyst’s web site. If you run into technical
errors in the course of using the Services, eMarketing Analyst may request your permission to obtain a crash report
along with certain logging information from your system documenting the error (“Diagnostic Information”). Such
information may contain information regarding your Operating System version, hardware, browser version (and .NET
version information in case of Windows systems), and your email address, if provided. Additionally, certain login
information is maintained in a cookie stored locally on your computer (i.e. not on a server) in order to streamline
the login process (“Login Information”).
As you navigate eMarketing Analysts website and use our Services, eMarketing Analyst may also collect information
through the use of frequently used information-gathering tools, such as cookies and Web beacons (“Website
Navigational Information”). Website Navigational Information includes standard information from your web browser
(such as browser type and browser language), your Internet Protocol (“IP”) address, and the actions you take on
eMarketing Analyst’s website (such as web pages viewed and links clicked). Collectively, this information is
referred to as “Analytics Information.”
Google's use of advertising cookies enables it and its partners to serve ads to your users based on their visit to
your sites and/or other sites on the Internet.
Users may opt out of personalized advertising by visiting Ads Settings or by visiting www.aboutads.info.
eMarketing Analyst does not collect any information regarding your real-time geo-location while using the Services;
however, it may do so at some point in the future. We will request your permission before collecting such
What does eMarketing Analyst do with the information it collects?
eMarketing Analyst uses the information it collects in the following ways:
Personal Contact Information – We use this information primarily to administer our Services to you and provide you
with updates and product announcements. Per the Privacy and Conditions, we may use some of your information for
marketing purposes, as explained below.
Billing Information – eMarketing Analyst does not store any Billing Information on its servers. Instead, we use a
payment provider, Stripe (www.stripe.com), to store and process all payment related transactions. Find information
Data, Diagnostic Information and Login Information – We use this information solely for the purpose of administering
and improving our Services to you.
Analytics Information – eMarketing Analyst may use your Analytics Information in conjunction with an analytics
service such as Google Analytics to monitor and analyze use of the Services, for the Services’ technical
administration, to increase the Services’ functionality and user-friendliness, and to verify users have the
authorization required for the Services to process their requests.
Sharing & Disclosure of Private Information
Third Party Applications and Your Use
eMarketing Analyst provides users with the ability to link to their Data on third party sites such as Facebook,
Twitter and LinkedIn. Such linking is at the complete discretion of users. Because of this, eMarketing Analyst
cannot be held responsible or liable for the linking of user’s Data to such third party sites, nor for how these
third party sites use such links.
Marketing and Publicity
Per our Privacy and Conditions, you agree to permit eMarketing Analyst to identify you as a customer and to use your
name and/or logo in eMarketing Analyst’s website and marketing materials.
Sale of Personal Information
eMarketing Analyst does not sell, rent, or trade your private information to any third parties in any way.
Service Providers and Business Partners
eMarketing Analyst may use certain trusted third party companies and individuals to help us provide, analyze, and
improve the Services (including, but not limited to, data storage, maintenance services, database management, web
analytics, payment processing, and improvement of the Services’ features). These third parties may have access to
your information strictly for the purposes of performing these tasks on our behalf and under obligations similar to
Non-Private or Non-Personal Information
We may disclose your non-private, aggregated, or otherwise non-personal information, such as usage statistics of our
Services, in our discretion.
Our Use And Disclosure of Information
eMarketing Analyst will not disclose any personally identifiable information about any individual except as set
to us about their customers. We are not limited in any way in our use of non-personal information that does not
permit direct association with any specific individual or non-identifiable aggregate information about our users
(such as the number of customers who use our services, the geographic distribution of our users, the amount of
information located and/or removed, etc.).
Internal Uses of Your Personally Identifiable Information
We collect, store and process your personally identifiable information on servers located in the United States. Due
to the unpredictable nature of Internet routing, your information may pass through other countries while in transit
to our servers. We use the information we collect about you in order to:
Develop and deliver our services
Process your transactions
Provide customer service and manage your account
Improve our products, services and marketing.
We provide access to personally identifiable information about our users only to those who require it for the above
eMarketing Analyst will not sell or rent any of your personally identifiable information to third parties.
eMarketing Analyst will not share any of your personally identifiable information with third parties except in the
limited circumstances described below.
We share information with service providers under contract who help with our business operations such as payment and
order processing, fraud investigation, bill collection, and information management and analytics. If content
generation is included in your services, we may share information with service providers under contract to create,
edit and/or publish such content. These third parties are obligated to protect your information and are
contractually prohibited from using your personally identifiable information for any other purpose. They are never
permitted to share your information with any third parties. They are authorized to use your personal information
only as necessary to provide these services to eMarketing Analyst.
We disclose information that we, in good faith, believe is appropriate to cooperate in investigations of fraud or
other illegal activity, to conduct investigations of violations of our Privacy of Use and/or to protect our right,
protect your safety and the safety of others. For example, this means that if we conduct a fraud investigation and
conclude that one side has engaged in deceptive practices, we reserve the right to provide that person or entity’s
contact information (but not bank account or credit card information) to victims who request it.
We disclose information in response to a subpoena, warrant, court order, levy, attachment, order of a
court-appointed receiver or other comparable legal process, including subpoenas from private parties in a civil
action. If the subpoena seeks information about an identified subscriber or limited group of subscribers, we will
make reasonable business efforts to contact the subscriber(s) before providing information to the party that
requests it. We cannot guarantee that we will be able to do so in all cases, whether due to a time limit, court
order, inability to effectively contact a subscriber, or other circumstances.
When a user signs up for a co-branded version of our service through links to eMarketing Analyst.com from our
co-branded partner’s website, eMarketing Analyst will share with the co-branded partner that user’s name, e-mail
address and physical address in order to provide enhanced integration between eMarketing Analyst’s services and the
services of our co-branded partner. If you do not want your information shared with eMarketing Analyst’s co-branded
partner, sign up for eMarketing Analyst directly through eMarketing Analyst.com and other sub-domains and not
through a link from our partner’s website.
We disclose information to your agent or legal representative (such as the holder of a power of attorney that you
grant, or a guardian appointed for you).
We share information with companies that provide public relations and marketing services for us. Such information
will only be shared by us to customize, measure and improve our products, services and advertising. It will not be
shared with third parties for their marketing purposes. These third parties are contractually obligated to protect
your information and are prohibited from using your personally identifiable information for any other purpose.
As with any other business, it is possible that in the future, eMarketing Analyst could merge with or be acquired by
another company. If such an acquisition occurs, the successor company would have access to the information
maintained by eMarketing Analyst, including customer account information, but would continue to be bound by this
We share your information with our parent, subsidiaries and joint ventures to help coordinate the services we
provide to you, enforce our terms and conditions, and promote trust and safety.
The implementation of our Services, by its very nature, may require using your personally identifiable information
to locate other information about you. Such use may include, but not be limited to, using your information to search
the publicly accessible Internet sites as well as searching private information databases and sites.
The implementation of our Services, by its very nature, may require revealing your personally identifiable
information in order to effect removal of Internet content about you. For example, we may have to disclose your name
to a website in order to notify them to remove Internet content about you. This occurs with your express permission
for a specific, given purpose.
Internal Uses of Your Personally Identifiable Information
We will retain your information for as long as your account is active or as needed to provide you the Services. If
you wish to cancel your account or request that we no longer use your information to provide you the Services, you
may delete your account (this will be done by eMarketing Analyst’s customer care team). If you delete your account,
your Data will no longer be stored in our servers. While we try to delete your Data from our servers as quickly as
possible, please be aware that there may be a delay from the time you delete your account to the time that your Data
is removed, and that some of your Data may continue to exist for a period in backup copies.
the changes taking effect. You are responsible for ensuring we have an up-to-date active and deliverable e-mail
address for you.
writing and signed by a duly authorized representative of eMarketing Analyst, or posted to the Site by a duly
authorized representative of eMarketing Analyst.
In the event that eMarketing Analyst goes through a business transition, such as a merger, an acquisition by another
company, or a sale of a portion of its assets, users' personally identifiable information will, in most instances,
be part of the assets transferred. Users will be notified via prominent notice on the site for 30 days after a
change of ownership or control of their personally identifiable information. If, as a result of the business
transition, a user’s personally identifiable information will be used in a manner different from that stated at the
time of collection, users will be given a choice consistent with our notification of changes section.
Internal Uses of Your Personally Identifiable Information
If you reside in the European Union (“EU”), United Kingdom, Lichtenstein, Norway, Iceland or Switzerland, you may
have additional rights with respect to your personally identifiable information (otherwise known as Personal Data).
These rights may include rights under the EU’s General Data Protection Regulation (“GDPR”), if you are a resident of
the EU, United Kingdom, Lichtenstein, Norway or Iceland. “Personal Data” is any data that relates to an identified
or identifiable natural person. Examples of Personal Data include identifiers such as name, location data, and
unique online identifiers.
adopted the following principles to govern its collection and processing of Personal Data:
Personal Data shall be processed lawfully, fairly, and in a transparent manner.
The Personal Data collected will only be those specifically required to fulfill eMarketing Analyst’s obligations to
deliver the eMarketing Analyst service.
Personal Data shall only be retained for as long as it is required to fulfill contractual requirements.
Personal Data shall be adequate, relevant, and limited to what is necessary in relation to the purposes for which
they are collected and/or processed. Personal Data shall be accurate and, where necessary, kept up to date.
The data subject has the right to request from eMarketing Analyst access to and rectification or erasure of their
Personal Data, to object to or request restriction of processing concerning the data, or to the right to data
portability. In each case such a request must be put in writing to eMarketing Analyst.
About the California Consumer Privacy Act (CCPA)
Effective on January 1, 2020, the California Consumer Privacy Act (CCPA) allows California residents to obtain
certain information collected by the business with whom they have established business relationships.
If you are a California resident, you may exercise certain rights to access, restrict, or delete your personal
information by submitting a request through this link.
Our Services may include publicly accessible community services such as blogs, forums, and wikis. Please be aware
that any information you provide in these areas may be read, collected, and used by others who access them. Your
posts on these communities may remain even after you cancel your account.
Questions, Complaints and Contacts
U.S. mail at the address below:
Attn: Mauricio Valencia
3777 Red Cedar Rd.
Loon Lake, WA